How To Solve Project Fi 1 Ring Issues
There are times when Project Fi just doesn’t behave like it should. It’s rare but it happens and when it does, figuring out how to sort yourself out can be a real time saver. Recently I had an issue where I was receiving calls but it would ring once or twice then roll to voicemail. I did some testing, restarted my Nexus 6 and cleared the app cache but nothing seemed to work. The strange thing was, it started somewhat out of the blue. One day I was fine, next I wasn’t.
I spoke with the Fi support team and I got this series of instructions to solve the issue. And solve it, it did. While the steps are a bit involved, it is worth having these instructions handy in case you ever run into this problem. Obviously I can’t promise or guarantee that this will work 100% for you as it did for me – but it should. As you will see after the break, the process is pretty involved and invasive. Also be aware that this involves clearing your device’s cache.
To go through this process, you will need to have your Nexus device running on Project Fi and will need to have a paperclip or SIM pin tool to extract the SIM from your device. The step-by-step instructions on how to solve the 1 ring problem can be found after the break.