A small but important update is currently rolling out for the Project Fi app. The update brings the ability for users to chat with Project Fi support, not just an email or phone call from within the app. Fi users have been able to chat with support but, to this point, it has only been through the Fi website. This update gives you all three modes to contact the Fi team to get help or get questions answered. As a Fi users, I’m glad to see this update as I there are times where having a chat session is faster than an email or phone call, especially if I’m on-the-go.
To access this new option, just open the Project Fi app, swipe over to the Support tab and tap on Chat. Easy-peasy.
In addition to the new chat support, there are several fixes, improvements and performance updates to the app. Even if the support addition isn’t that big of a deal to you, Fi users should go ahead
Chat Support in The Project Fi app
and update to make sure everything is running top-notch. The update is rolling out in the Play Store now and all users should see an OTA update for it over the next day or two.
If you are curious about Project Fi, you can read my review of it here as well as my six month update review.
