Evernote has announced a policy change that goes into effect on January 27, 2017. In that change, the company outlines that a limited number of Evernote employees could access and read your notes as part of their “oversight of machine learning” that the company has deployed. And, more or less, you can’t do much about it. The company has provided an opt-out for this new machine learning process but even if you opt-out, employees could still access your notes.
Not cool on so many different levels.
So first, not every employee can access your notes. The list is small but there is a bit of a mystery as to what gets an employee on that list and how often they could access your information. In the broader Privacy Policy of Evernote, they list the following as reasons that your account could be accessed by employees:
- We believe our Terms of Service has been violated and confirmation is required or we otherwise have an obligation to review your account Content as described in our Terms of Service;
- We need to do so for troubleshooting purposes or to maintain and improve the Service;
- Where necessary to protect the rights, property or personal safety of Evernote and its users (including to protect against potential spam, malware or other security concerns); or
- In order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account Content and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account. Please visit our Information for Authorities page for more information.
The problem is, especially with the first three on this list, that could be left up to interpretation. Basically an employee on this list could claim that they believe ToS is being violated and access your account.
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